Domestic shipping can take up to 4 to 8 business days depending on your order. Some products may arrive separately.

Shipping rates can vary depending on your location and are calculated at checkout. Most orders cost between $7 and $9 to ship. House of Agave occasionally offers free shipping for special occasions and promotions.

House of Agave occasionally offers free shipping for special occasions and promotions. Larger orders may also qualify for free shipping.

We ship to the continental United States only.

Every plant we send is healthy and arrives in good condition or we'll send you a new one. Damages can happen if the shipping company handles the package roughly. If this happens, share a photo with us within 7 days and we'll make it right.

If your plant or product arrives damaged, share a photo with us within 7 days to qualify for a refund.

We recommend adding our Winter Plant Shipping Protection when ordering plants during the winter months if the order is shipping to an area that gets below 50 degrees.

Please add our $7 Winter Heat Pack at a checkout. If you order arrives with cold damage when the shipping protection is added to your order, we will either send you a new replacement or issue a full refund.

The cost of return shipping is handled by the customer.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.